Privacy focused
The policy explains how personal information is handled.
Privacy Policy
Clear information
Key privacy practices are set out in one place.
Rights explained
The policy outlines relevant choices and rights.
Questions welcomed
Contact Remroc if you need clarity about the policy.
1. Who this policy applies to
This policy applies to visitors who use the Remroc website, contact Remroc through the website, request a quote or provide personal information as part of an enquiry.
2. Information we may collect
Depending on how you contact us, we may receive your name, company name, email address, phone number, selected Remroc division, enquiry details and any information you choose to include in your message.
3. Why we use personal information
Personal information may be used to respond to enquiries, prepare or discuss quotes, direct requests to the relevant Remroc division, communicate about requested services, maintain business records and meet legal or regulatory duties that apply to Remroc.
4. Sharing information
Information may be shared within Remroc where another division needs it to respond to your request. Remroc may also work with service providers or business partners where this is needed to deliver a requested service. Information should only be shared for a business or legal purpose linked to the request.
5. International service partners
Some Remroc services involve international courier, freight or sourcing partners. Where a client requests one of these services, relevant information may need to be shared across borders to arrange the service or communicate with the parties involved.
6. Information security
Remroc should take reasonable technical and organisational steps to protect personal information against loss, misuse and unauthorised access. No online system can guarantee absolute security.
7. Retention
Personal information should be kept only for as long as it is reasonably needed for the purpose for which it was collected, for ongoing client relationships, or where retention is required for legal, accounting or business-record purposes.
8. Your rights
Subject to applicable South African law, including the Protection of Personal Information Act, you may ask Remroc to confirm whether it holds your personal information, request access or correction, or raise a concern about how your information is handled.
9. Cookies and website data
The website may use necessary technical storage or analytics tools if they are added during hosting or future website updates. Where a tool requires consent under applicable law, the final hosted website should present the relevant consent controls.
10. Updates to this policy
Remroc may update this policy when its website, services or legal requirements change. The version published on this page will be the current website version.